Privacy Notice
SAI Instrumentation LLC
Effective Date: 09-21-26
Last Updated: 09-21-26
SAI Instrumentation LLC (“SAI,” “we,” “us,” or “our”) respects your privacy. This Privacy Notice explains how we collect, use, disclose, and retain personal information in connection with https://saiinstrumentation.com (the “Website”) and our sales, procurement, and other business communications.
“Personal information” means information that identifies, relates to, or can reasonably be linked to an individual, as defined by applicable law.
1. Personal Information We Collect
Depending on how you interact with us, we may collect:
- Contact and professional information: Your name, business email address, telephone number, employer, job title, and business or shipping address.
- Inquiry and correspondence information: Messages, requests for quotations, product requirements, and other information you provide when communicating with us.
- Business transaction information: Information associated with quotations, purchase orders, supplier relationships, deliveries, and related correspondence.
- Technical and usage information: [Confirm whether the Website or its hosting providers collect IP addresses, browser and device information, access times, referring pages, and pages visited. Remove any categories not collected.]
We receive information directly from you and, where relevant, from the organization you represent or other parties involved in your business transaction.
Please do not submit Social Security numbers, health information, payment card details, or other sensitive personal information through general inquiries or ordinary email.rity numbers, health information, payment card details, or other sensitive personal information through general inquiries or ordinary email.
2. How We Use Personal Information
We use personal information, as relevant to our relationship with you, to:
- Respond to inquiries and prepare quotations.
- Communicate about products, services, orders, and procurement opportunities.
- Manage customer and supplier relationships.
- Coordinate transactions, deliveries, and customer support.
- Operate, maintain, and protect our Website and business systems.
- Maintain business records, comply with legal obligations, and establish or defend legal claims.
- Send business marketing communications, where permitted by applicable law and subject to your choices.
Where applicable law requires consent for a particular use, we will obtain that consent.
3. How We Disclose Personal Information
We may disclose the information described above when reasonably necessary for the following purposes:
- Service providers: To providers supporting our hosting, communications, information technology, records management, and other business operations.
- Transaction partners: To suppliers, manufacturers, logistics providers, or other parties when necessary to respond to a request or fulfill a transaction.
- Professional advisers: To attorneys, accountants, auditors, and other advisers supporting our business.
- Legal and security purposes: To comply with applicable law or valid legal process, protect rights and safety, investigate fraud, or address security incidents.
- Business transactions: In connection with a proposed or completed merger, acquisition, financing, restructuring, or sale of business assets, subject to applicable legal requirements.
- At your direction: When you ask us to disclose information or provide the necessary consent.
[Confirm that these recipient categories accurately describe the company’s practices; remove any that do not apply.]
4. Cookies, Analytics, and Online Tracking
[Before publication, identify the cookies and similar technologies actually used on the Website, their purposes, relevant provider categories, and the controls available to visitors. State whether third parties collect personal information about visitors’ activities over time and across other websites.]
You can generally manage or delete cookies through your browser settings. Blocking some cookies may affect Website functionality. Browser cookie settings do not necessarily control every type of tracking technology.
Do Not Track: [Describe whether and how the Website responds to browser Do Not Track signals.]
Opt-out preference signals: Where applicable law requires us to recognize a legally valid opt-out preference signal, such as Global Privacy Control, we will process that signal as required by law.
5. Sale, Sharing, and Targeted Advertising
[Confirm and insert an accurate statement about whether SAI sells personal information, shares it for cross-context behavioral advertising, or processes it for targeted advertising. Advertising pixels and certain third-party tracking arrangements can fall within these terms even when no money changes hands. If applicable, describe the affected information and provide the required functioning opt-out method.]
6. Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Notice, including responding to inquiries, managing business relationships, maintaining required records, resolving disputes, and satisfying legal obligations.
Retention periods depend on the type of information, the nature and duration of our relationship with you, applicable recordkeeping requirements, and any need to preserve information for legal proceedings. When information is no longer needed, we will delete it or deidentify it, subject to applicable law.
7. Security
We maintain reasonable administrative, technical, and organizational safeguards appropriate to the personal information we handle. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Choices and Privacy Rights
You may contact us to ask about your personal information or request that we update or delete it.
Depending on your state of residence and whether the relevant law applies to our processing, you may have rights to:
- Confirm whether we process your personal information and obtain access to it.
- Correct inaccurate personal information.
- Request deletion of personal information.
- Obtain a portable copy of certain personal information.
- Opt out of the sale of personal information, targeted advertising, or certain profiling activities.
- Limit certain uses or disclosures of sensitive personal information, where applicable.
- Appeal a decision concerning your privacy request.
These rights are subject to legal conditions and exceptions. Some state privacy laws exclude information processed in a commercial or employment context.
To submit a request, contact us using the details in Section 12 and include “Privacy Request” in the subject line. Describe your request and provide enough information for us to respond. Please do not send sensitive identification documents unless we request them through an appropriate method.
We may take reasonable steps to verify your identity and, where applicable, an authorized agent’s authority. We will respond within the period required by applicable law and explain any permitted extension or denial.
Where an appeal right applies, reply to our decision with “Privacy Appeal” in the subject line. We will explain the outcome and any further complaint options required by law. Texas residents may submit privacy complaints to the Texas Attorney General at https://www.texasattorneygeneral.gov/consumer-protection.
We will not unlawfully discriminate against you for exercising your privacy rights.
Marketing communications: You may opt out of promotional emails by using the unsubscribe instructions provided in the message or contacting us. We may still send nonpromotional communications related to your inquiries, transactions, or business relationship.
9. Children’s Privacy
Our Website and business services are intended for a business audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can investigate and take appropriate action.
10. Third-Party Websites
The Website may contain links to third-party websites. This Notice does not govern those websites or their privacy practices. Please review their privacy notices before providing personal information.
11. Changes to This Notice
We may update this Notice to reflect changes in our practices or legal requirements. We will post the revised Notice on this page and update the “Last Updated” date.
For material changes, we will provide additional notice, such as a prominent Website notice or direct communication, as appropriate and as required by applicable law. Where required, we will obtain consent before applying a new use to previously collected information.
12. Contact Us
For privacy questions or requests, contact:
SAI Instrumentation LLC
Attn: Privacy Requests
2400 Augusta Drive, Ste 141
Houston, TX 77057
United States
Sales Department: sales@saiiinstrumentation.com
Procurement Department: procurement@saiinstrumentation.com
Please include “Privacy Request” in the subject line so your message can be routed appropriately.